About Exness

Exness is a globally recognized forex broker, founded in 2008 by a group of professionals in the fields of finance and information technology. Over the years, Exness has grown to become a leading name in the online trading industry, known for its commitment to providing superior trading conditions, advanced trading platforms, and exceptional customer service. With a mission to create a fair and transparent trading environment, Exness operates on the principles of ethical trading, scientific approach, and technological innovation.

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Company History

The story of Exness began in 2008 in the Siberian city of Tomsk, where founders Petr Valov and Igor Lychagov first met. Both had strong backgrounds in technology and finance, with Petr excelling in computer programming and Igor in financial management. They saw a need in the market for a high-quality trading platform that offered advantageous trading conditions, fast execution, and quick withdrawals—elements that were missing from the forex brokers of the time.

Starting with a small team in a modest office, Exness quickly distinguished itself with innovations like automatic withdrawals and dynamic spreads. In 2008, while most brokers took days to process withdrawals, Exness introduced a service that completed these transactions within hours. This commitment to customer-centric service forced other brokers to improve their own processes.

Exness also pioneered the use of five-digit quotes and dynamic spreads on MetaTrader 4, allowing for more accurate pricing and better trading conditions. By 2009, Exness offered leverage of 1:1000, significantly higher than the industry standard, which attracted many traders. They later increased this to 1:2000 and eventually introduced unlimited leverage in 2016.

Over the years, Exness has continued to innovate and expand. The company introduced a new compensation system for partners, ensuring fair and transparent commissions, and was one of the first to offer 24/7 customer support, including weekends. This emphasis on support and education has been a cornerstone of Exness’ approach, ensuring that all employees, from marketers to IT specialists, can provide competent assistance to clients.

By consistently focusing on transparency, ethical practices, and technological advancement, Exness has grown into a major player in the forex industry. The company now operates with over 600 employees and serves thousands of traders globally, maintaining a reputation for reliability and excellence. As Exness looks to the future, its goal remains to be the largest and most trusted broker in the world, continually enhancing its services and expanding its reach.

Core Values and Vision

At the heart of Exness’ success are its core values and vision, which guide every aspect of the company’s operations and interactions with clients, partners, and employees. These principles are foundational to Exness’ identity and commitment to creating a fair, transparent, and scientifically driven trading environment.

Core Values:

Ethics and Integrity: Exness believes in conducting business with the highest level of honesty and fairness. The company is dedicated to ethical trading practices, ensuring that all stakeholders—clients, partners, and employees—are treated with respect and integrity. This commitment to ethics underpins all of Exness’ operations and decision-making processes.
Scientific Approach: Exness leverages cutting-edge technology and data-driven methodologies to provide the best possible trading conditions. The company’s scientific and algorithmic-led product development ensures that traders benefit from accurate pricing, reliable execution, and innovative trading solutions. This approach reflects Exness’ dedication to continuous improvement and excellence in the trading industry.
Client-Centric Service: The needs and interests of clients are at the forefront of Exness’ priorities. The company strives to provide superior customer service, fast and efficient withdrawals, and transparent trading conditions. By focusing on client satisfaction, Exness builds long-term relationships and fosters trust within the trading community.

Vision:

Exness aims to become the largest and most globally recognized broker, known for its science-driven market making and commitment to providing the best pricing and execution to traders worldwide. The company’s vision is to create a trading environment where fairness, transparency, and technological innovation are paramount. Exness envisions a future where traders can confidently engage in the markets, knowing they are supported by a broker that prioritizes their success and security.

Regulatory Information

Exness is committed to providing a secure and transparent trading environment, which is why the company is licensed and regulated by several leading international financial authorities. These regulatory bodies ensure that Exness operates in compliance with strict financial laws and standards, providing clients with peace of mind and security.

Seychelles Financial Services Authority (FSA): Exness (SC) Ltd is a Securities Dealer authorized and regulated by the Seychelles Financial Services Authority (FSA) with license number SD025. The FSA is responsible for the licensing, regulation, and supervision of non-bank financial services in Seychelles. Exness (SC) Ltd operates under this regulation to provide services to selected jurisdictions outside the European Economic Area (EEA).

Central Bank of Curaçao and Sint Maarten (CBCS): Exness B.V. is a Securities Intermediary authorized and regulated by the Central Bank of Curaçao and Sint Maarten with license number 0003LSI. The CBCS supervises the financial sector to promote stability, integrity, efficiency, safety, and soundness. Exness B.V. operates under this regulation to provide services to selected jurisdictions outside the EEA.

Financial Services Commission (FSC) in British Virgin Islands (BVI): Exness (VG) Ltd is authorized by the Financial Services Commission (FSC) in BVI with registration number 2032226 and investment business license number SIBA/L/20/1133. The FSC oversees financial services businesses operating in and from within the BVI. Exness (VG) Ltd provides services to selected jurisdictions outside the EEA.

Financial Services Commission (FSC) in Mauritius: Exness (MU) Ltd is authorized by the Financial Services Commission (FSC) in Mauritius with registration number 176967 and Investment Dealer license number GB20025294. The FSC is the integrated regulator for the non-bank financial services sector in Mauritius. Exness (MU) Ltd operates under this regulation to provide services to selected jurisdictions outside the EEA and does not offer retail services.

Financial Sector Conduct Authority (FSCA) in South Africa: Exness ZA (PTY) Ltd is authorized by the Financial Sector Conduct Authority (FSCA) in South Africa as a Financial Service Provider (FSP) with FSP number 51024. The FSCA is responsible for market conduct regulation and supervision in South Africa, ensuring the efficiency and integrity of financial markets and the protection of financial customers. Exness ZA PTY Ltd operates under this regulation via www.exness.co.za.

Cyprus Securities and Exchange Commission (CySEC): Exness (Cy) Ltd is a Cyprus Investment Firm, authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC) with license number 178/12. CySEC supervises investment services in Cyprus. Exness (Cy) Ltd operates under this regulation via www.exness.eu and does not offer services to retail clients.

Financial Conduct Authority (FCA) in the UK: Exness (UK) Ltd is an Investment Firm authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom under the Financial Services Register number 730729. The FCA regulates financial services firms and markets in the UK. Exness (UK) Ltd operates under this regulation via www.exness.uk and does not offer services to retail clients.

Capital Markets Authority (CMA) in Kenya: Exness (KE) Limited is authorized by the Capital Markets Authority (CMA) in Kenya as a non-dealing online foreign exchange broker with license number 162. The CMA supervises and regulates market intermediaries in Kenya. Exness (KE) Limited operates under this regulation via www.exness.ke.

Regional Restrictions: Exness does not provide services to residents of certain jurisdictions, including the USA. The company adheres to strict regulatory guidelines to ensure compliance and the protection of its clients.

Key Features and Advantages

Exness stands out in the trading industry by offering a range of unique features and advantages designed to provide traders with a superior trading experience. Here are some of the key benefits that make Exness the broker of choice for many traders around the world:

Low and Stable Spreads: Trade with tight, predictable spreads on all instruments, even during times of market volatility. Exness ensures that traders benefit from competitive pricing, enhancing their potential for profitable trading.
Stop Out Protection: Exness offers a unique Stop Out Protection feature that reduces the likelihood of stop outs by up to 30%. This innovative feature helps traders manage their positions more effectively and stay in the market longer.
No Overnight Fees: Hold overnight positions for free on all major forex pairs, most minor pairs, gold, cryptocurrencies, and indices. This eliminates additional costs and provides traders with more flexibility in their trading strategies.
Ultra-Fast Execution: Execute trades in milliseconds on both MetaTrader platforms and the proprietary Exness Terminals. The ultra-fast execution ensures that traders can capitalize on market opportunities without delay.
0% Stop Out Level: Stay in the markets longer with a 0% margin level stop out on all accounts. This feature allows traders to maximize their trading potential without the worry of early stop outs.
Customizable Leverage: Modify your leverage to suit your risk management strategy with flexible leverage options up to 1. This enables traders to adjust their trading approach based on their risk tolerance and market conditions.
Instant Withdrawals: Access your funds quickly and easily with instant withdrawals. Exness processes withdrawals in seconds, giving traders control over their funds even on weekends. This feature ensures that traders can access their money when they need it most.
No Transaction Fees: Enjoy the benefit of no transaction fees on deposits and withdrawals. Exness absorbs third-party transaction fees, ensuring that traders can keep more of their profits.
Local Payment Options: With multiple local and international payment providers, Exness offers a variety of payment options to suit the needs of traders around the world. This flexibility makes it easy for traders to manage their accounts and funds.
Transparent Trading Practices: Exness is committed to transparency in trading practices. Traders can backtest their strategies with full tick history, ensuring reliable pricing and execution. This transparency helps build trust and confidence in the trading environment.
Multiple Regulatory Licenses: Exness is licensed and regulated by leading international governing bodies, ensuring that traders’ financial data and funds are protected. This regulatory oversight provides a secure and compliant trading environment.
Segregated Accounts: Client funds are kept separate from company funds, ensuring that traders always have access to their money. This segregation of accounts enhances security and trust.
Focus on Trading: Exness handles the complexities of trading, allowing traders to focus on their strategies. With features like lower trading costs, no market impact, and better trade implementation, Exness supports traders in achieving their trading goals.

Customer Support

Exness is dedicated to providing exceptional customer support, ensuring that traders receive the assistance they need promptly and effectively. The company offers comprehensive support services to help clients navigate their trading experience smoothly and confidently.

Multilingual Support: Exness offers support in 15 languages, including English, Chinese, Thai, Vietnamese, Arabic, Bengali, Hindi, and Urdu. This multilingual support ensures that traders from diverse regions can communicate effectively and receive help in their preferred language.
24/7 Availability: Support is available 24 hours a day, 7 days a week, providing traders with continuous access to assistance whenever they need it. This round-the-clock support is crucial for addressing urgent issues and ensuring uninterrupted trading experiences.
Help Center: The Exness Help Center provides in-depth information about trading with Exness. Traders can find answers to common questions, detailed guides, and tutorials that cover various aspects of trading, account management, and platform usage.
Email Support: Traders can reach out to Exness via email at [email protected]. The support team responds promptly, typically within 24 hours, to address inquiries and provide necessary assistance.
Phone Support: For immediate assistance, traders can call Exness’ support team at +35725008105. This direct line offers a quick way to resolve issues and get answers to pressing questions.
Local Offices: Exness has offices in several locations around the world, including:

Cyprus: 1, Siafi Street, Porto Bello, Office 401, Limassol
United Kingdom: 107 Cheapside, London
Seychelles: 9A CT House, 2nd Floor, Providence, Mahe
South Africa: Offices 307&308 Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town
Curaçao: Emancipatie Boulevard Dominico F. “Don” Martina 31
British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola
Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi

These local offices provide regional support and enhance the company’s ability to serve clients effectively across different time zones.