Exness Terms & Conditions
Introduction
Welcome to Exness, your trusted partner in online trading. Understanding our Terms & Conditions is essential for ensuring a secure and transparent trading experience. These terms outline the rights and obligations of both the client and Exness, ensuring a fair and regulated trading environment.
Regulatory Compliance
Exness is committed to operating under the highest standards of regulatory compliance. We are licensed and regulated by several leading financial authorities, including:
- Financial Services Authority (FSA) – Seychelles
- Central Bank of Curaçao and Sint Maarten (CBCS)
- Financial Services Commission (FSC) – British Virgin Islands
- Financial Services Commission (FSC) – Mauritius
- Financial Sector Conduct Authority (FSCA) – South Africa
- Cyprus Securities and Exchange Commission (CySEC)
- Financial Conduct Authority (FCA) – UK
- Capital Markets Authority (CMA) – Kenya
These regulatory bodies ensure that Exness adheres to international financial laws and standards, providing a secure trading environment for our clients.
Exness is committed to maintaining the highest standards of regulatory compliance to ensure a secure and transparent trading environment for its clients. This commitment is reflected in our adherence to the regulations set forth by several leading financial authorities worldwide.
Financial Services Authority (FSA) – Seychelles
Overview
The Financial Services Authority (FSA) is an autonomous regulatory body responsible for licensing, regulating, enforcing regulatory and compliance requirements, and supervising the conduct of business in the non-bank financial services sector in Seychelles.
Exness (SC) Ltd
- License Number: SD025
- Role: Securities Dealer
- Website: Operates under selected jurisdictions outside the European Economic Area (EEA).
Central Bank of Curaçao and Sint Maarten (CBCS)
Overview
The Central Bank of Curaçao and Sint Maarten (CBCS) supervises the financial sector of Curaçao and Sint Maarten to promote stability, integrity, efficiency, safety, and soundness.
Exness B.V.
- License Number: 0003LSI
- Role: Securities Intermediary
- Website: Operates under selected jurisdictions outside the European Economic Area (EEA).
Financial Services Commission (FSC) – British Virgin Islands
Overview
The Financial Services Commission (FSC) in the British Virgin Islands is responsible for regulating all financial services business operating within and from the BVI.
Exness (VG) Ltd
- Registration Number: 2032226
- Investment Business License Number: SIBA/L/20/1133
- Website: Operates under selected jurisdictions outside the European Economic Area (EEA).
Financial Services Commission (FSC) – Mauritius
Overview
The Financial Services Commission (FSC) is the integrated regulator for the non-bank financial services sector and global business in Mauritius.
Exness (MU) Ltd
- Registration Number: 176967
- Investment Dealer License Number: GB20025294
- Website: Operates under selected jurisdictions outside the European Economic Area (EEA). Note that retail services are not currently provided.
Financial Sector Conduct Authority (FSCA) – South Africa
Overview
The Financial Sector Conduct Authority (FSCA) is responsible for market conduct regulation and supervision in South Africa, aiming to enhance the efficiency and integrity of financial markets and protect financial customers.
Exness ZA (PTY) Ltd
- Financial Service Provider (FSP) Number: 51024
- Website: www.exness co za
Cyprus Securities and Exchange Commission (CySEC)
Overview
The Cyprus Securities and Exchange Commission (CySEC) is the independent public supervisory authority responsible for the supervision of investment services in Cyprus.
Exness (Cy) Ltd
- License Number: 178/12
- Website: www.exness eu
- Note: Does not offer services to retail clients.
Financial Conduct Authority (FCA) – UK
Overview
The Financial Conduct Authority (FCA) is the conduct regulator for financial services firms and markets in the UK, and the prudential regulator for certain financial services firms.
Exness (UK) Ltd
- Financial Services Register Number: 730729
- Website: www.exness uk
- Note: Does not offer services to retail clients.
Capital Markets Authority (CMA) – Kenya
Overview
The Capital Markets Authority (CMA) is a governmental regulating body responsible for supervising, licensing, and monitoring the activities of market intermediaries and other licensed persons under the Capital Markets Act in Kenya.
Exness (KE) Limited
- License Number: 162
- Role: Non-dealing Online Foreign Exchange Broker
- Website: www.exness ke
Regional Restrictions
Exness Group does not provide services to residents of several jurisdictions, including the USA and other specified regions. It is important to review the specific restrictions applicable to your location.
Client Agreement
The Client Agreement is a foundational document that outlines the rights and obligations of both the client and Exness. It covers:
- Account Management: Details on opening, managing, and closing trading accounts.
- Trading Rules: Guidelines on how to execute trades, including order types and execution policies.
- Dispute Resolution: Processes for resolving any disputes that may arise between the client and Exness.
General Business Terms
The General Business Terms outline the essential conditions under which Exness operates, providing clients with a comprehensive understanding of the trading environment. This document covers trading conditions, execution policies, account maintenance, and other critical aspects of the trading relationship.
Trading Conditions
Spreads
Exness offers competitive spreads on all trading instruments, which can be fixed or variable depending on the account type and market conditions. Spreads represent the difference between the bid and ask prices and are a key component of trading costs.
Leverage
Leverage allows clients to control larger positions with a smaller initial investment. Exness offers flexible leverage options up to 1:2000 or even unlimited, depending on the account type and regulatory restrictions. Clients should use leverage responsibly as it can magnify both profits and losses.
Margin Requirements
Clients must maintain sufficient margin in their accounts to support open positions. Margin requirements vary based on the leverage used and the specific trading instrument. Failure to meet margin requirements may result in the automatic closure of positions to prevent negative account balances.
Trading Hours
Exness provides 24/5 trading on most instruments, with specific trading hours depending on the asset class. Some instruments, such as cryptocurrencies, are available for trading 24/7. Clients should be aware of the trading hours for each instrument to plan their trading activities effectively.
Execution Policies
Order Types
Exness supports various order types to meet different trading needs, including:
- Market Orders: Executed immediately at the best available price.
- Limit Orders: Executed at a specified price or better.
- Stop Orders: Triggered when the market reaches a specified price.
- Pending Orders: Placed to be executed at a later time when specific conditions are met.
Execution Methods
Exness uses different execution methods based on the account type and trading instrument:
- Market Execution: Orders are filled at the best available market price without requotes.
- Instant Execution: Orders are filled at the specified price or within a predefined range. If the price is unavailable, a requote is provided.
Slippage and Requotes
Slippage may occur during periods of high market volatility, where orders are executed at a price different from the requested price. Requotes may occur in instant execution accounts if the specified price is not available. Exness strives to minimize slippage and requotes to provide a reliable trading experience.
Account Maintenance
Funding and Withdrawals
Exness offers various methods for account funding and withdrawals, including bank transfers, credit/debit cards, and electronic payment systems. Clients can deposit and withdraw funds quickly and efficiently, with most transactions processed instantly.
Account Types
Exness provides several account types to cater to different trading needs:
- Standard Account: Suitable for all traders with no minimum deposit requirement.
- Pro Account: Offers lower spreads and higher leverage for experienced traders.
- Zero Account: Provides zero spreads on major currency pairs during specific market conditions.
- Raw Spread Account: Features raw spreads with a fixed commission per trade.
Inactivity and Maintenance Fees
Accounts that remain inactive for a specified period may incur inactivity fees. Clients are encouraged to log in regularly and engage in trading activities to avoid these fees.
Communication and Reporting
Account Statements
Clients can access detailed account statements through the Exness trading platform, providing an overview of all trading activities, deposits, withdrawals, and account balances. Regular review of account statements is recommended for effective account management.
Notifications and Alerts
Exness provides various notifications and alerts to keep clients informed about important account and market activities. Clients can customize their notification preferences through the trading platform.
Risk Management
Stop Loss and Take Profit Orders
Clients are encouraged to use stop loss and take profit orders to manage their trading risks effectively. These orders help to automatically close positions at predefined price levels, protecting against significant losses and securing profits.
Negative Balance Protection
Exness offers negative balance protection to ensure that clients cannot lose more than their initial investment. This feature provides an additional layer of security, especially during periods of high market volatility.
Dispute Resolution
Complaints Procedure
Exness is committed to resolving client complaints promptly and fairly. Clients can file complaints by contacting Exness support, providing detailed information about the issue. Exness will investigate the complaint and respond within a specified timeframe.
Escalation Process
If a client is not satisfied with the initial resolution, they may escalate the complaint to relevant regulatory authorities or independent dispute resolution bodies for further investigation and resolution.
Confidentiality and Data Protection
Client Data Security
Exness places the highest priority on protecting client data. All client information is encrypted and stored securely, in compliance with data protection regulations. Exness does not share client data with third parties without explicit consent, except as required by law.
Privacy Policy
The Exness Privacy Policy outlines the measures taken to protect client information and the conditions under which data may be shared. Clients are encouraged to review the privacy policy to understand their rights and how their data is handled.
Important Notices
Key Facts Statement
The Key Facts Statement provides a summary of essential information about Exness’s services and operations. It is designed to give clients a clear and concise overview of what to expect when trading with Exness.
Updates to General Business Terms
Exness may update the General Business Terms periodically to reflect changes in regulatory requirements or business practices. Clients will be notified of any significant updates and are encouraged to review the terms regularly.
Partnership Agreement
The Partnership Agreement outlines the terms and conditions for partners and affiliates working with Exness. It is designed to provide clear guidelines on commission structures, marketing practices, and the responsibilities of both partners and Exness. This agreement aims to foster a successful and mutually beneficial partnership.
Commission Structures
Overview
Exness offers competitive commission structures to reward partners for their efforts in bringing new clients to the platform. Commissions are calculated based on the trading activity of referred clients and are paid out regularly.
Calculation of Commissions
- Spread-based Commission: Partners earn a percentage of the spread on trades executed by referred clients. The commission rate may vary depending on the trading instrument and account type.
- Volume-based Commission: Partners may earn a fixed commission per lot traded by referred clients. This structure is designed to reward high trading volumes.
- Performance-based Bonuses: Exness may offer additional bonuses based on the performance and activity of the partner’s referred clients.
Payment of Commissions
- Payment Schedule: Commissions are calculated and paid out on a monthly basis. Partners will receive their commissions through their preferred payment method.
- Minimum Payout Threshold: Partners must meet a minimum payout threshold to receive commission payments. If the threshold is not met, the commission will roll over to the next payment period.
- Withdrawal of Commissions: Partners can withdraw their commissions at any time, subject to meeting the minimum payout threshold and any applicable withdrawal fees.
Marketing Guidelines
Approved Marketing Materials
Exness provides partners with a range of approved marketing materials, including banners, landing pages, and email templates. These materials are designed to ensure compliance with regulatory requirements and maintain the integrity of the Exness brand.
Use of Marketing Materials
- Brand Guidelines: Partners must adhere to Exness’s brand guidelines when using marketing materials. This includes proper use of logos, colors, and messaging.
- Content Approval: Any custom marketing content created by partners must be approved by Exness before publication. This ensures that all marketing efforts are aligned with Exness’s standards and regulatory requirements.
Prohibited Marketing Practices
- Misleading Information: Partners must not use misleading or false information in their marketing efforts. All claims about Exness’s services must be accurate and verifiable.
- Spam and Unsolicited Communication: Partners are prohibited from engaging in spam or unsolicited communication. All marketing communications must comply with relevant anti-spam laws.
- Inappropriate Content: Partners must not use inappropriate or offensive content in their marketing materials. This includes content that is discriminatory, defamatory, or in violation of any laws.
Responsibilities of Partners
Client Acquisition
Partners are responsible for acquiring new clients and encouraging them to trade on the Exness platform. This includes promoting Exness’s services and providing support to referred clients.
Compliance with Regulations
Partners must comply with all relevant laws and regulations in their marketing and promotional activities. This includes adhering to local advertising standards and financial regulations.
Reporting and Record-Keeping
Partners are required to maintain accurate records of their marketing activities and client referrals. These records must be made available to Exness upon request for auditing and compliance purposes.
Responsibilities of Exness
Support and Resources
Exness provides partners with the necessary support and resources to succeed in their marketing efforts. This includes access to marketing materials, training, and dedicated partner support.
Timely Commission Payments
Exness is committed to ensuring timely and accurate payment of commissions to partners. Any issues or discrepancies in commission payments will be addressed promptly.
Compliance and Monitoring
Exness monitors the activities of its partners to ensure compliance with the Partnership Agreement and relevant regulations. Partners found to be in violation of the agreement may be subject to penalties, including termination of the partnership.
Termination of the Partnership
Voluntary Termination
Either party may terminate the partnership agreement at any time by providing written notice. Upon termination, all outstanding commissions will be paid to the partner, subject to meeting the minimum payout threshold.
Involuntary Termination
Exness reserves the right to terminate the partnership agreement if a partner is found to be in violation of the terms and conditions. This includes engaging in prohibited marketing practices or failing to comply with regulatory requirements.
Effects of Termination
Upon termination of the partnership, the partner must cease all marketing activities related to Exness and remove any Exness branding from their materials. The partner will also be required to return any confidential information or proprietary materials provided by Exness.
Confidentiality and Data Protection
Confidential Information
Partners must keep all confidential information received from Exness secure and must not disclose it to any third parties without Exness’s prior written consent. This includes information about Exness’s business practices, clients, and marketing strategies.
Data Protection
Partners must comply with all applicable data protection laws and regulations. This includes obtaining consent from referred clients for the collection and processing of their personal data and ensuring that data is stored securely.
Dispute Resolution
Filing a Dispute
If a dispute arises between Exness and a partner, the partner should contact Exness support with detailed information about the issue. Exness is committed to resolving disputes promptly and fairly.
Resolution Process
Exness will investigate the dispute and provide a response within a specified timeframe. If the partner is not satisfied with the resolution, they may escalate the dispute to relevant regulatory authorities or independent dispute resolution bodies.
Important Notices
Key Facts Statement
The Key Facts Statement provides a summary of essential information about Exness’s partnership program, ensuring partners are fully informed before entering into the agreement.
Updates to the Partnership Agreement
Exness may update the Partnership Agreement periodically to reflect changes in regulatory requirements or business practices. Partners will be notified of any significant updates and are encouraged to review the agreement regularly.
Credit/Bonus Terms and Conditions
Exness offers various bonus and credit programs to enhance the trading experience for its clients. These programs are designed to provide additional trading capital, rewards, and incentives. Understanding the terms and conditions governing these bonuses and credits is essential for making the most of these opportunities while ensuring compliance with Exness’s policies.
Eligibility Criteria
Account Requirements
- Bonuses and credits are available to clients who meet specific account requirements. These may include:
- Having a verified trading account.
- Meeting the minimum deposit requirements as specified for each bonus program.
- Complying with Exness’s general terms and conditions.
Geographic Restrictions
- Some bonus programs may be restricted to clients from specific regions or countries due to regulatory or operational reasons. Clients should refer to the specific terms of each bonus program to determine their eligibility.
Types of Bonuses and Credits
Deposit Bonuses
- Description: Additional trading funds credited to the client’s account based on the amount of the initial or subsequent deposits.
- Conditions: The bonus percentage and maximum bonus amount may vary. Clients must meet the specified deposit threshold to qualify.
Trading Bonuses
- Description: Bonuses awarded based on trading volume or other trading activities.
- Conditions: Clients must achieve the required trading volume within a specified period to earn the bonus.
Loyalty Bonuses
- Description: Rewards given to clients based on their long-term engagement and trading activity with Exness.
- Conditions: Loyalty bonuses are typically awarded on a periodic basis and may depend on cumulative trading volume or account balance.
Promotional Credits
- Description: Credits offered as part of special promotions or marketing campaigns.
- Conditions: Promotional credits are subject to the specific terms of the promotion, which may include time limits and usage restrictions.
Usage of Bonuses and Credits
Trading with Bonuses
- Bonuses and credits can be used to open and maintain trading positions, providing clients with additional leverage and flexibility in their trading strategies.
- Leverage: The leverage available on bonus funds may be subject to specific limitations to manage risk.
Withdrawal Conditions
- Clients may withdraw profits earned from trading with bonus funds, subject to meeting certain conditions:
- Trading Volume Requirements: Clients must achieve a specified trading volume to be eligible to withdraw bonus-related profits.
- Bonus Withdrawal: Some bonus funds may be withdrawn once the trading volume requirements are met, while others may not be withdrawable and are intended solely for trading purposes.
- Partial Withdrawals: If a client withdraws funds from their account before meeting the trading volume requirements, the bonus may be proportionally reduced or cancelled.
Expiration of Bonuses
- Bonuses and credits may have an expiration date, after which they will be removed from the client’s account if the conditions are not met.
- Clients are encouraged to check the expiration terms for each bonus program to avoid losing any bonus funds.
General Terms and Conditions
Compliance with Trading Policies
- All trading activities involving bonuses and credits must comply with Exness’s general trading policies and procedures. This includes adherence to margin requirements, trading limits, and risk management practices.
Bonus Abuse
- Exness reserves the right to investigate and take appropriate action against any form of bonus abuse. This may include:
- Bonus Stacking: Attempting to combine multiple bonuses in a way that violates the terms of the bonus programs.
- Fraudulent Activity: Engaging in activities designed to manipulate or exploit the bonus system unfairly.
- Sanctions: Exness may withhold or reclaim bonus funds, and may also take additional actions such as account suspension or termination.
Amendments and Termination
- Exness reserves the right to amend or terminate any bonus or credit program at its discretion. Clients will be notified of any significant changes to the terms and conditions of bonus programs.
- Termination Notice: In the event of termination, clients will have a specified period to meet any remaining requirements or forfeit the bonus funds.
Important Notices
Key Facts Statement
- The Key Facts Statement provides a summary of essential information about Exness’s bonus and credit programs, ensuring clients are fully informed before participating.
Updates to Terms and Conditions
- Exness may update the Credit/Bonus Terms and Conditions periodically to reflect changes in regulatory requirements or business practices. Clients will be notified of any significant updates and are encouraged to review the terms regularly.
Complaints Procedure for Clients
At Exness, we prioritize client satisfaction and are committed to providing a high-quality trading experience. Despite our best efforts, there may be times when clients have concerns or issues that need resolution. Our Complaints Procedure ensures that all client complaints are addressed promptly and fairly.
Filing a Complaint
Step 1: Initial Contact
If you have a complaint, your first step should be to contact Exness support. You can reach our support team through the following channels:
- Email: Send an email to [email protected] with detailed information about your complaint.
- Live Chat: Use the live chat feature available on our website for immediate assistance.
- Phone: Call our support hotline for direct communication with a support representative.
Step 2: Provide Detailed Information
When filing a complaint, please provide as much detail as possible to help us understand and resolve the issue effectively. Include the following information:
- Your full name and account number
- A detailed description of the complaint
- Relevant dates and times
- Any supporting documents or evidence (e.g., screenshots, transaction records)
- Your preferred resolution or outcome
Complaint Handling Process
Acknowledgement
Once your complaint is received, you will receive an acknowledgment from Exness within 24 hours. This acknowledgment will confirm that we have received your complaint and provide you with a reference number for tracking purposes.
Investigation
Our team will thoroughly investigate your complaint. The investigation process may involve:
- Reviewing your trading account and transaction history
- Consulting with relevant departments and personnel
- Assessing any supporting documents or evidence provided
Resolution
After the investigation, we will provide a detailed response outlining our findings and the resolution of your complaint. Possible resolutions may include:
- Clarification of issues or misunderstandings
- Compensation or adjustment to your account (if applicable)
- Recommendations for preventing similar issues in the future
Timeframe
Exness is committed to resolving complaints as quickly as possible. The typical timeframe for resolving a complaint is as follows:
- Initial response and acknowledgment: Within 24 hours
- Investigation and resolution: Within 10 business days, depending on the complexity of the complaint
Escalation Process
Step 1: Internal Review
If you are not satisfied with the initial resolution provided by our support team, you may request an internal review of your complaint. To request an internal review, please reply to the initial resolution email or contact support, referencing your complaint reference number.
Step 2: Review by Senior Management
Your complaint will be escalated to senior management for further review. This process may involve a re-evaluation of the initial investigation and additional consultations with relevant departments. Senior management will provide a final resolution within 10 business days of receiving the escalation request.
External Dispute Resolution
Financial Commission
If you are still not satisfied with the resolution provided by Exness, you may escalate your complaint to the Financial Commission, an independent external dispute resolution organization. The Financial Commission provides an impartial and fair review of disputes between traders and brokers.
Filing a Complaint with the Financial Commission
To file a complaint with the Financial Commission, follow these steps:
- Visit the Financial Commission website: Access the complaint submission form on the Financial Commission’s website.
- Provide necessary information: Fill out the form with your complaint details, including your Exness account information and any relevant documents.
- Submit your complaint: The Financial Commission will review your complaint and provide a resolution based on their findings.
Confidentiality and Data Protection
Privacy of Complaints
Exness is committed to maintaining the confidentiality of all complaints. Your personal information and details of your complaint will be handled with the utmost care and in accordance with our Privacy Policy.
Data Protection
We ensure that all client data is protected and used solely for the purpose of investigating and resolving complaints. Your information will not be shared with third parties without your consent, except as required by law.
Important Notices
Key Facts Statement
The Key Facts Statement provides a summary of essential information about Exness’s Complaints Procedure, ensuring clients are fully informed about the process and their rights.
Updates to the Complaints Procedure
Exness may update the Complaints Procedure periodically to reflect changes in regulatory requirements or business practices. Clients will be notified of any significant updates and are encouraged to review the procedure regularly.
Confidentiality Policy
At Exness, we prioritize the privacy and security of our clients’ personal and financial information. Our Confidentiality Policy outlines the measures we take to protect client data and ensure compliance with data protection regulations. By understanding this policy, clients can have confidence that their information is handled with the utmost care and confidentiality.
Data Collection
Types of Data Collected
Exness collects various types of data to provide and improve our services. This data includes:
- Personal Information: Name, address, email address, phone number, date of birth, and other identifying information.
- Financial Information: Bank account details, payment card information, and transaction history.
- Trading Information: Account numbers, trading activity, and account balances.
- Technical Information: IP addresses, device information, and usage data collected through cookies and similar technologies.
Purpose of Data Collection
We collect and process client data for the following purposes:
- Account Management: To create, manage, and maintain client trading accounts.
- Service Delivery: To provide trading services and execute transactions.
- Compliance: To comply with legal and regulatory requirements, including anti-money laundering (AML) and know your customer (KYC) obligations.
- Customer Support: To provide support and respond to client inquiries.
- Marketing and Communication: To send promotional materials and updates (clients can opt-out of marketing communications at any time).
Data Protection Measures
Security Protocols
Exness employs a range of security measures to protect client data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: All client data is encrypted both in transit and at rest using industry-standard encryption protocols.
- Access Controls: Access to client data is restricted to authorized personnel only, and is subject to strict authentication and authorization procedures.
- Firewalls and Intrusion Detection Systems: We use advanced firewalls and intrusion detection systems to safeguard our network and systems from unauthorized access and attacks.
Data Retention
We retain client data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.
Information Sharing
Third-Party Service Providers
Exness may share client data with third-party service providers who perform services on our behalf. These services include payment processing, data analysis, marketing support, and customer service. All third-party service providers are required to adhere to our strict data protection standards and use client data only for the purposes specified by Exness.
Regulatory and Legal Obligations
We may disclose client data to regulatory authorities, law enforcement agencies, or other governmental bodies when required by law or to protect our legal rights. Such disclosures are made in compliance with applicable data protection laws and regulations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, client data may be transferred to the acquiring entity. Exness will notify clients of any such transfer and ensure that the acquiring entity adheres to this Confidentiality Policy.
Client Rights
Access and Correction
Clients have the right to access their personal data held by Exness and request corrections to any inaccurate or incomplete information. To exercise this right, clients can contact our support team.
Data Portability
Clients have the right to request a copy of their personal data in a structured, commonly used, and machine-readable format. This allows clients to transfer their data to another service provider if they choose.
Right to Erasure
Clients have the right to request the deletion of their personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when they withdraw their consent. Exness will comply with such requests in accordance with applicable laws and regulations.
Right to Restrict Processing
Clients can request the restriction of processing their personal data in certain situations, such as when they contest the accuracy of the data or object to its processing. Exness will restrict processing as requested, while still retaining enough information to ensure compliance with the client’s request.
Right to Object
Clients have the right to object to the processing of their personal data for direct marketing purposes or when processing is based on legitimate interests. Exness will respect the client’s objection and cease processing their data for these purposes.
Withdraw Consent
Clients can withdraw their consent to the processing of their personal data at any time. This withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
Cookie Policy
Use of Cookies
Exness uses cookies and similar technologies to enhance the client experience, analyze website usage, and provide personalized services. Cookies are small text files stored on the client’s device that help us recognize repeat visitors and track their interactions with our website.
Types of Cookies
- Essential Cookies: Necessary for the proper functioning of our website and services.
- Performance Cookies: Collect information about how clients use our website to improve its performance and usability.
- Functional Cookies: Allow us to remember client preferences and provide enhanced features.
- Marketing Cookies: Track client browsing behavior to deliver personalized marketing content and advertisements.
Managing Cookies
Clients can manage their cookie preferences through their browser settings. Most browsers allow clients to block or delete cookies, but doing so may affect the functionality of our website and services.
Updates to the Confidentiality Policy
Exness may update this Confidentiality Policy periodically to reflect changes in our data practices or legal requirements. Clients will be notified of any significant updates, and the revised policy will be posted on our website. Clients are encouraged to review the policy regularly to stay informed about how we protect their data.
Important Notices
Key Facts Statement
The Key Facts Statement summarizes essential information about Exness’s services and operations. It is designed to provide clients with a clear and concise overview of what to expect when trading with Exness.
Risk Disclosure
The Risk Disclosure document explains the risks associated with trading on Exness platforms. It is crucial for clients to understand these risks to make informed trading decisions.
Recent Updates and Announcements
March 7, 2024
We would like to inform all clients of recent updates to our Client Agreement for Exness (SC) Ltd, Exness (VG) Ltd, and Exness B.V. These updates are part of our ongoing efforts to improve our services and client relationships. The updated agreement will not affect your trading operations.
Please review the updated Client Agreement. Should you have any questions, contact us at [email protected]. Our Customer Support team is ready to assist you.